Alex

Great shop, shipping was quick and they are helpful and responsive when contacted. Great shop, shipping was quick and they are helpful and responsive when contacted. Great shop, shipping was quick and they are helpful and responsive when contacted. Voir plus

Björn F

quick delivery, uncomplicated exchange quick delivery, uncomplicated exchange quick delivery, uncomplicated exchange Voir plus

CP

Great online / email advice on buying shoes with Reims. Easy delivery and return procedures. Great online / email advice on buying shoes with Reims. Easy delivery and return procedures. Great online / email advice on buying shoes with Reims. Easy delivery and return procedures. Voir plus

ioannis mavroudis

Fast responds to e-mails.Courteous and helpful in all questions. I had to return-exchange an item for another. They were quick in all steps of the process. Very professional! Fast responds to e-mails.Courteous and helpful in all questions. I had to return-exchange an item for another. They were quick... Fast responds to e-mails.Courteous and helpful in all questions. I had to return-exchange an item for another. They were quick in all steps of the process. Very professional! Voir plus

Matthias

Super fast AND friendly customer service. I had a problem with a product - there were no discussions, only the goal of finding a solution for that sitaution. Thx niels & team reins Super fast AND friendly customer service. I had a problem with a product - there were no discussions, only the... Super fast AND friendly customer service. I had a problem with a product - there were no discussions, only the goal of finding a solution for that sitaution. Thx niels & team reins Voir plus

JACOPO LEONE

I don't know him personally, but I can say with certainty that he's a serious, professional person, the likes of which you rarely encounter. I think his honesty is unique. I had a problem, and he solved it quickly and impeccably. I can only say thank you. I don't know him personally, but I can say with certainty that he's a serious, professional person, the likes of... I don't know him personally, but I can say with certainty that he's a serious, professional person, the likes of which you rarely encounter. I think his honesty is unique. I had a problem, and he solved it quickly and impeccably. I can only say thank you. Voir plus

Jürgen

really fast service really fast service really fast service Voir plus

Tero

A+, kept all their promises! A+, kept all their promises! A+, kept all their promises! Voir plus

Fabrice

Great choice of cycling shoes. I had to try 3 (and return 2 in the process, with no hassle) different models and sizes (from normal to double wide) of cycling shoes because of my hobbit’s feet. The last pair of shoes came after a long wait but that was from the factory and was announced on the product page for the double wide. Great choice of cycling shoes. I had to try 3 (and return 2 in the process, with no hassle) different... Great choice of cycling shoes. I had to try 3 (and return 2 in the process, with no hassle) different models and sizes (from normal to double wide) of cycling shoes because of my hobbit’s feet. The last pair of shoes came after a long wait but that was from the factory and was announced on the product page for the double wide. Voir plus

Oliver Bergmann

All good, recieved the item fast All good, recieved the item fast All good, recieved the item fast Voir plus

Claude Walter

Best customer service I have experienced the last 20 years online!Bont shoes speak for themselves anyhow.Thank you, reins.cc. Best customer service I have experienced the last 20 years online!Bont shoes speak for themselves anyhow.Thank you, reins.cc. Best customer service I have experienced the last 20 years online!Bont shoes speak for themselves anyhow.Thank you, reins.cc. Voir plus

Customer

Nice shoes and nice website! Very customer friendly, great shoes for wide feet with hallux. Nice shoes and nice website! Very customer friendly, great shoes for wide feet with hallux. Nice shoes and nice website! Very customer friendly, great shoes for wide feet with hallux. Voir plus

Cristiano Albuquerque

Excellent customer support from the beginning to the end. If anything goes wrong rest assured you will be taking care. I am very grateful and cannot recommend enough. Excellent customer support from the beginning to the end. If anything goes wrong rest assured you will be taking care.... Excellent customer support from the beginning to the end. If anything goes wrong rest assured you will be taking care. I am very grateful and cannot recommend enough. Voir plus

Cristobal Jurado

Always taking care about your size or whatever you need. Human touch !! Always taking care about your size or whatever you need. Human touch !! Always taking care about your size or whatever you need. Human touch !! Voir plus

Aoife

HiI was very happy with the guys at Reins, they helped me return shoes that were too tight and advised me on getting different ones. They were very quick to respond to my emails which was so helpful. HiI was very happy with the guys at Reins, they helped me return shoes that were too tight and advised... HiI was very happy with the guys at Reins, they helped me return shoes that were too tight and advised me on getting different ones. They were very quick to respond to my emails which was so helpful. Voir plus

Fang Wang

Great service! Great products! Great service! Great products! Great service! Great products! Voir plus

Michael

Fast sending a quick reply to customers. Reins swiftly sent a new pair of shoes when I reported a manufacturing flaw. Fast sending a quick reply to customers. Reins swiftly sent a new pair of shoes when I reported a manufacturing... Fast sending a quick reply to customers. Reins swiftly sent a new pair of shoes when I reported a manufacturing flaw. Voir plus

André Kandzia

Fast delivery and really quick and fair customer service. Fast delivery and really quick and fair customer service. Fast delivery and really quick and fair customer service. Voir plus

Evangelos Papasotiriou

another happy customer 😊customer friendly website.also the meticulous sizing guide was a big plus. another happy customer 😊customer friendly website.also the meticulous sizing guide was a big plus. another happy customer 😊customer friendly website.also the meticulous sizing guide was a big plus. Voir plus

Robert Kern

They took care of my needs to actually provide me with the shoes that would fit me best and not just push the most expensive. They took care of my needs to actually provide me with the shoes that would fit me best and not... They took care of my needs to actually provide me with the shoes that would fit me best and not just push the most expensive. Voir plus

cliente

Fantastic team, Nils really did a lot to help. I am impressed, I can only recommend reins. Top 👍 Fantastic team, Nils really did a lot to help. I am impressed, I can only recommend reins. Top 👍 Fantastic team, Nils really did a lot to help. I am impressed, I can only recommend reins. Top 👍 Voir plus

Peter Reitemeier

The shoes I ordered fitting very well and made the experience of very good delivery and customer service. The shoes I ordered fitting very well and made the experience of very good delivery and customer service. The shoes I ordered fitting very well and made the experience of very good delivery and customer service. Voir plus

Nils Harig

The purchase was processed very quickly. As I wasn't sure about the shoe size, I had to exchange the shoes after trying them on. The exchange was very well organized and went smoothly. The contact with reins was very pleasant.Very good retailer and very good shoes!!! The purchase was processed very quickly. As I wasn't sure about the shoe size, I had to exchange the shoes... The purchase was processed very quickly. As I wasn't sure about the shoe size, I had to exchange the shoes after trying them on. The exchange was very well organized and went smoothly. The contact with reins was very pleasant.Very good retailer and very good shoes!!! Voir plus